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Certificate II in Hospitality

SIT20322

Hospitality is a diverse industry focusing on customer service. In this course you will learn entry level skills and knowledge about working in the industry and specifically for a café. With practicing your barista skills and work experience being core components, you will finish this course with increased confidence and skills.

Go to our Student Info page for current fee and funding information. 

Career Pathways

With this qualification under your belt, you will be equipped to gain initial employment in hospitality, start a traineeship or apprenticeship, or start further study in a Certificate III or Diploma in Hospitality.

Important Information

Course
$8

SIT20322 Certificate II in Hospitality (12 units)

Eligibility
$8
High school students (Grades 10, 11 and 12)
Duration
$8

6 months (one day per week)

or

12 months (1/2 day per week) 

Delivery Method
$8

Classroom delivery including a mix of theory and hands-on demonstrations/activities

Class Size
$8

10-15 students

Potential QCE Points
$8

4 points

Work Experience
$8

To successfully complete this course, you are required to undertake a minimum of 12 complete service periods.

Work Placement Requirements and Associated Costs

This course includes a mandatory work placement component. Completion of work placement is a required part of achieving competency in this qualification.

Tactile Learning is responsible for supporting students to secure and organise suitable work placement venues and host employers.

However, it is important to note that any additional costs associated with completing work placement are the responsibility of the student. These may include (but are not limited to) travel to and from the workplace, uniforms or appropriate clothing, personal protective equipment (PPE), and any required checks or clearances (such as Blue Card or Police Check requirements).

Students are encouraged to consider these costs prior to enrolment and speak with us if they need help planning for or understanding these requirements.

What you will learn

Core

BSBTWK201 – Work effectively with others          

SITHIND006 – Source and use information on the hospitality industry          

SITHIND007 – Use hospitality skills effectively          

SITXCCS011 – Interact with customers          

SITXCOM007 – Show social and cultural sensitivity          

SITXWHS005 – Participate in safe work practices  

Electives

SITHFAB021 – Provide responsible service of alcohol          

SITHFAB025 – Prepare and serve espresso coffee          

SITHFAB027 – Serve food and beverage          

SITHFAB024 – Prepare and serve non-alcoholic beverages       

SITXFIN007 – Process financial transactions          

SITXFSA005 – Use hygienic practices for food safety

Our students at work

SIT20322 - Certificate II in Hospitality

Upcoming Classes

Name
S1-2026 Jabiru Community College Hosp
S2-2026 Bray Park State High School
S2-2026 Alta-1 College (Hospitality)
S2-2026 Queensland Pathways State College (Coorparoo)
S2 - 2026 - Queensland Pathways State College (Toowoomba)
S2-2026 Queensland Pathways State College (Bundamba)
S2-2026 Caboulture Youth Justice Centre
2027 Palm Beach Currumbin State High School
2027 Redlynch State College

SIT10222 - Certificate I in Hospitality

Upcoming Classes

There are currently no openings available for this course.

Want to know more?

Get in contact with us today!